How much fabric do I need to send for my Custom Order?
Hard Yellow Pin Rockers Stained Walnut or Unfinished
What are the dimensions of the Toddle Rock?
What is the construction of the Toddle Rock?
Can I order by phone, by mail or fax?
Can I get a discount if I order multiple items?
Will you ship other than the United States?
Can I have a chair made out of my own fabric? Yes
Toddle Rock - Provide us with 2 yards x 54" {or 56") wide of upholstery fabric. Custom orders are $45.00 plus s/h. Add $3.50 for custom pillow. Add $5.00 for two custom pillows.
Toddleman - Provide us with 1/2 yards x 54" (or 56") wide of upholstery fabric. Custom Order Toddleman are $24.95 plus $9.95 for shipping & handling per Toddleman. The Toddleman can not be shipped with the Toddle Rock.
Custom Toddle Rock + 1 Toddleman + 2 Toddle Rock Puff Pillows - Provide us with 2 1/2 yards x 54" (or 56") wide of upholstery fabric. Cost $74.95 + shipping & handling. Contact us for your shipping charges.
Allow 7-10 Business days for your order to be made once your custom fabric is received. Send fabric to Toddle Rock 93 Briar Hills Dr. Dothan, Al. 36301. Enclose a check amount stated above plus shipping charges. Send an e-mail with your zip code to mail@toddlerock.com for your shipping charges.
Be sure your fabric is DURABLE and STAIN RESISTANT. Remember your child will be using it all the time. They have a tendency to be messy at times.
Toddle Rock ships to the Billing Address
No.
All our fabrics are shown. You can receive Fabric Samples by calling (334) 702-6761 or sending an e-mail. Please include your complete mailing address and phone number.
There is a $10 charges for Samples. The $10 charge includes the samples and mailing charges. This cost includes up to 15 fabric samples.
We do not have a catalog, we only sell from the site and we only sell for the prices on the site. The Toddle Rock and Toddleman is priced to sell. If you will compare the prices with prices in stores you will find that they are very competitive and very close to most wholesale prices now.
Sorry we do not offer discounts for ordering more than one chair. This is our policy because we keep our prices very reasonable. Our chairs are not imported they are made in the USA.
We ship within the US and its territories. At this time Toddle Rock is not shipping to Canada. UPS has increased the Ground shipping rates by requiring us to use dimensional rates. Toddle Rock has been shipping with UPS for 24 years and these rates are totally unreasonable. We are trying to work with UPS so we can offer shipping to Canada. If you have any questions please contact UPS 1-800-742-5877 and express your complaint. They have raises the rates so high shipping to Canada is more than the Toddle Rock cost. We have many good customers from Canada so we want you to know we are working to resolve this issue.
We do ship to APO, AE( military) addresses by the United States Postal Service.
We only use UPS ground to business or residential addresses. APO, AE orders are shipped USPS.
Yes.
You must order at www.toddlerock.com. Our shopping cart is set to only accept UPS shipping. To ship to an APO an APO, AE address ONLY using the USPS use the following zip code "44444" and you will be able to continue ordering. We will adjust the shipping charges on this end and e-mail your charges. The approximate shipping cost will be $35.00 -$40.00 which includes delivery confirmation and insurance. Please provide a current e-mail address. You can add additional information in the Special Instructions section of your order form.
Do not use this zip code to place an order for a foreign address because your order will not be processed. We only ship to the United States and APO addresses.
Height 18". Width 17.5". Depth 16". Weight 19 pounds. (Low profile "no tip" design) Seat Dimensions 10" x 11"
Top of Seat to the Floor - 8" - This measurement is the length of your child's leg length when sitting in the chair.
How much weight will the chair support?
Up to 50 pounds.
Do I have to assemble the chair?
No
You will only have to put the rockers on the bottom of the chair which if only assembled with 4 screws, directions are included.
All orders are shipped by UPS. Click here is see shipping cost.. Our policy is to process orders as quickly as possible. Most orders are processed within 3 days. They are individually made by hand so please allow up to 1 weeks for your order to be processed.
If you need your order for a Special Day please put this information in the Special Instructions when ordering. We try our hardest to honor Birthdays and Special Days.
You are welcome to exchange the chair for another fabric of your choice but chairs can not be returned. The dimensions of the chair our given. If you exchange your chair for a different fabric you are responsible for all shipping charges. All exchanges must be shipped back within 10 days of delivery date.
All sales are final.
No refunds will be given to personalized chairs. Be sure you have entered all of your information correctly. We have made the cost of our chairs extremely affordable.
If your chair is damaged in shipping call or email immediately. We will issue a call tag and have your chair picked up. Upon receiving the damaged chair we will issue you a replacement. You will not be responsible for the shipping charges for damages during shipping. We must be contacted within 3 days of your delivery date.
Personal check, money order, Visa, MasterCard or Discover Card.
If paying by personal check or money order go to the CHECK OUT page. Click on pay by check\money order. You will be able to print out a order form for mailing in with your order. When paying by check remember your order is shipped when you check is cleared.
Yes, you can check out with the shopping cart and choose the option that will allow you to either fax or mail the order with your credit card information. Fax your order to 334-702-0078.
You are welcome to exchange the chair for another fabric of your choice but chairs can not be returned. The dimensions of the chair our given. If you exchange your chair for a different fabric you are responsible for all shipping charges. All exchanges must be shipped back within 10 days of delivery date.
All sales are final.
No refunds will be given to personalized chairs. Be sure you have entered all of your information correctly. We have made the cost of our chairs extremely affordable.
If your chair is damaged in shipping call or email immediately. We will issue a call tag and have your chair picked up. Upon receiving the damaged chair we will issue you a replacement. You will not be responsible for the shipping charges for damages during shipping. We must be contacted within 3 days of your delivery date.
If you are ordering only Puff Pillows your shopping cart will not show your shipping cost. Shipping cost will be added when your order is billed. To order only a Puff Pillow click here
Fabric By The Yard
Most of the fabrics shown at Toddle Rock are available by the yard. To inquire if the fabric you need is available contact us.
Our Standard Rockers that come with all Toddle Rocks are made of industrial partial board or you can upgrade to the Hard Yellow Pine Rockers. All the Toddle Rocks pictured are shown with Standard Rockers unless it states they have Hard Yellow Pine Rockers Stained Walnut. All of our Standard Rockers are stained Walnut. If you have questions please contact us.
Order your Hard Yellow Pine Rockers when placing your Toddle Rock order next to the fabric of your choice. Our Standard Rockers come on all Toddle Rocks. If you want to upgrade to Hard Yellow Pine Rockers you must pick that option when you are ordering. We also offer unfinished Hard Yellow Pine Rockers so you can stain them.